Finding someone to ship with
THE OLD WAYAsk around, hope the contact's still active
WITH VELOBrowse verified Agents in the Marketplace
Shipping to Kenya, Without the Guesswork
You shouldn't need an insider contact to get something to Kenya reliably. You need a process you can actually see.
Here's exactly what happens, from the moment you decide to send something to the moment it's in someone's hands.
What Changes
THE OLD WAY
WITH VELO
Getting it there
THE OLD WAYCarry it yourself, most of the time
WITH VELOSchedule a pickup from your address
Knowing what's happening
THE OLD WAYMessage and wait
WITH VELOCheck the tracker, any time
If it needs sourcing first
THE OLD WAYA separate, informal conversation
WITH VELOThe same Agent can source and ship it
The record of what you agreed
THE OLD WAYA chat thread that scrolls away
WITH VELOKept in the app — price, timeline, status
Two Ways to Start
You already have something to send.
Documents, parcels, commercial cargo, even heavy machinery — schedule a pickup and it moves through the process below.
You need something found first.
Browse the Marketplace for a Logistics Agent who sources what you're after, agree the details, and the same process picks up once they have it in hand.
Both paths end the same way: tracked, from wherever it starts to your destination in Kenya.
The Process, in Full
01
Schedule Pickup
Tell us when and where — your home, office, warehouse, or a Logistics Agent's location if that's where the sourcing happened.
Why it matters: you're not the one making the trip.
02
Collection
Your shipment is collected from that location and logged into the system, so there's a confirmed starting point — not just a promise it was picked up.
Why it matters: there's a record from minute one, not just a memory of a conversation.
03
Shipping
The right option is matched to what you're sending and how soon it needs to get there — air for speed, sea for larger or less urgent loads.
Why it matters: you're not guessing which option fits; it's matched to your shipment.
04
Tracking
Your shipment's progress is visible throughout the journey, not just at the start and the end.
Why it matters: this is the step that replaces "message and wait" entirely.
05
Delivery in Kenya
It reaches its destination — not just Nairobi, but the address you specified.
Why it matters: no separate scramble to arrange collection on the Kenya side.
When It Starts with Sourcing, Not Shipping
Not everything you send already exists in your hands. If you need something found — a part, a specific product, anything you'd otherwise have tracked down yourself — that's what the Marketplace is for.
Logistics Agents, Solo or Org, list what they can source. You review listings, agree the details with the Agent directly in the app, and once they have it, it moves into the same five-step process on the previous page.
Why it matters: sourcing and shipping stop being two separate, disconnected problems.
What Affects Your Price
There's no single number that applies to every shipment, and it wouldn't be honest to pretend otherwise.
What you're sending
A document costs less to move than a fridge. Weight and dimensions are the starting point for any estimate.
How you're sending it
Air is faster and costs more. Sea costs less and takes longer. You'll see both options before you decide.
Where it's going
Nairobi is the shortest route from port or airport. Destinations further out add distance, not complexity — but they do affect the estimate.
Whether it needs sourcing first
If an Agent is finding or procuring the item, their sourcing cost is separate from shipping, and you'll see both broken out.
You'll get an estimate before you confirm anything — never a surprise total at the end. Try the Pricing Calculator
Questions About the Process
How long does shipping from Dubai to Kenya take?+
Depends on the option you choose — air is faster, sea suits larger or less time-sensitive shipments. You'll see the estimated timeline before you confirm.
Can I track my shipment in real time?+
Yes, from collection through to delivery.
What if I need something sourced, not just shipped?+
Browse the Marketplace for a Logistics Agent who can source it, then the shipping process picks up once they have it.
Do I have to be present for pickup?+
No — just confirm the location and a time that works.
What can be shipped this way?+
Documents, personal parcels, commercial cargo, and heavy machinery.
Is there a difference in process for personal vs. business shipments?+
The steps are the same; businesses managing recurring shipments get added visibility across all of them. See For Senders for details.
Ready to Send Something, or List What You Offer?
Two ways in, one process behind both of them.